Frequently Asked Questions

Click the 'Sign up' button in the top right corner, choose your profession, and follow the setup wizard. You can start with our free plan and upgrade anytime.

Yes! Our free tier includes up to 200 experience log entries, basic progress tracking, and PDF report generation. No time limits or hidden fees.

Elevatr is designed to work with any profession that requires experience tracking. We have specific features for surveyors, engineers, nurses, electricians, pilots, therapists, and many more.

Go to your dashboard and click 'Log Hours'. Select your workplace, category, date, and hours worked. Add a description of what you did, and save. It's that simple!

Yes! Professional and Organization plans include bulk import features. You can upload CSV files with your existing hour logs.

Add your supervisor's contact information, then send them a verification request through Elevatr. They'll receive an email with a secure link to review and digitally sign off on your hours.

You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades take effect at your next billing cycle.

We offer a 14-day free trial on all paid plans. After that, subscriptions are non-refundable, but you can cancel anytime to avoid future charges.

Yes! We offer 50% off for students and qualifying nonprofit organizations. Contact us with verification of your status.

Yes. We use enterprise-grade encryption, regular security audits, and comply with industry standards. Your professional data is protected with the same security used by major financial institutions.

Yes! You can export all your data at any time in CSV or PDF format. Your data is always yours, and we provide a 30-day grace period after cancellation to download everything.

Your data is stored on secure servers in the United States with automatic backups and 99.9% uptime guarantee.